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Frequently Asked Questions
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- Does the quoted charge include the gratuity?
The quote provided to you is the total charge that includes tolls and gratuities.
There are no any other extra charges or hidden fees.
- How do I make a reservation?
You can reserve us online by clicking the reservation link or by calling
our 24hr service number 215-485-7265
- How do I pay for the ride?
You can pay the driver directly with cash, travelers check,
credit card on the day of travel, you may also prepay by calling our
reservation line with your credit or debit card.
- Once I submit a reservation will I get a confirmation?
Your reservation request will be reviewed then confirmed, and you will receive the confirmation notice via email, phone, or fax.
- What if I am unable to arrive in time for a reservation?
If a client fails to show up at the scheduled pickup time and/or location, he or she will be charged the full rate. To avoid being charged you must call or email your cancellation in the event your plans or flight have been changed.
- How can I cancel and what is your cancellation policy?
To avoid charges you must cancel your reservation not less then 12 hours prior to pickup time, if cancelling by email, or 3 hours by phone.
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